You have the right to be informed.

Upon investing in therapy, it is imperative that you have the knowledge required to make informed decisions regarding your care. Let’s explore the costs and policies here at Rho’s Garden Counseling. If you have any additional questions or concerns please connect with your therapist here.

FAQs

  • Initial Assessment: 60 minutes

    Individual Therapy: 50 minutes

  • You can reach out directly via HIPAA compliant call or text message 404-737-2492 and/or e-mail hello@rhosgarden.com. You will have access to the HIPAA compliant spruce app where we can communicate in-between sessions.

  • Initial Assessment: $175

    Individual Therapy: $150

    Clients with Medicaid insurance cannot pay out-of-pocket for services as there may be a risk of losing coverage. Please inquire with your insurance provider directly.

  • At this time I accept insurance from the following providers: Aetna, Anthem Blue Cross Blue Shield and Cigna. I am pending paneling with United Healthcare. Please send an email to hello@rhosgarden.com for further information.

    For individuals desiring to use out-of-network insurance benefits, you can be provided with a Superbill in order to seek reimbursement from your insurance provider. Please inquire with your provider directly regarding your benefits. In addition, a diagnosis will need to be given.

    • Do I have out of network mental health benefits? If I do, is telehealth covered?

    • If yes, what percentage of the cost do you reimburse?

    • Do I have a deductible I need to pay before I get reimbursed? If yes, what is the deductible amount? Has my deductible been met?

    • How many sessions per year are covered?

    • Is a prior authorization from my Primary Physician required?

    • How/Where can I submit a Superbill?

  • At this time, I am currently not accepting sliding scale clients.

  • All major debit/credit cards as well as HSA/FSA cards.

  • There is a 24 hour cancellation policy. If you cancel less than 24 hours prior to your session, or no-show, you will be charged in-full for your missed appointment.

    There are some case-by-case exceptions. Please inquire with your therapist.

  • This depends on the individual client and their needs. Regular attendance in the beginning can lead to more long-term benefits. The client and therapist will come up with a schedule (ex. weekly, bi-weekly, monthly sessions) as time goes on.

  • You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.

    Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

Connect With Your Therapist, Today.